Tester Communication Playbook

Layout Design & Illustration – Centercode – Lead Graphic Designer

This e-book was part of a content series designed to fill a critical gap in the beta testing industry—providing insights and best practices that aren’t often shared. The goal for the communication playbook was to help beta program managers navigate the challenges of launching and managing successful tester communication strategies.

To ensure consistency and efficiency across the series of content resources we were developing, I created a set of global styles in InDesign, including standardized heading structures, fonts, layout graphic styles, and color palettes. Additionally, I built a library of ready-to-use isometric illustrations, designed to visually capture the daily interactions between testers and beta program managers. This approach not only streamlined the design process but also created a cohesive, engaging experience for our audience.